Journey to net-zero

Less daunting and more empowering.

Supporting Service Express Europe with their GHG Emissions Measurement, Net-Zero Transition Plan and Progress Tracking.

We helped our client move from uncertainty to action on their net-zero ambitions by first building a robust Greenhouse Gas (GHG) emissions baseline across Scopes 1 and 2 activities.

Using this foundation, we co-created a credible net-zero strategy, set practical yet ambitious targets, and supported implementation of energy-reduction measures such as on-site solar and efficiency improvements. By tracking progress year-on-year and guiding them throughout, our client achieved net-zero for their Scope 1 and 2 emissions in 2024, strengthened internal understanding of GHG reporting, and built meaningful engagement across their organisation.

Emissions Measured

2650

tonnes CO2e per year (base year: 2020)

Long-term Target Set

90 %

absolute by 2025 (Scopes 1 and 2)

Reduction So Far

94 %

absolute in 2024 (Scopes 1 and 2)


The challenge

Service Express Europe wanted to commit to net-zero but didn’t have the full picture of their current impact or how to get there. They needed to first measure their GHG emissions accurately, then create clear, credible targets, all while showing real progress to their stakeholders. At the outset, they weren’t sure what kind of targets to set, or which recognised standards to align with, and felt unsure how to turn ambition into a practical, achievable pathway.

 

 


What we did

We started by building a robust baseline, gathering data across all relevant GHG Scope 1, scope 2, and a subset of Scope 3 activities, following the Greenhouse Gas Protocol Corporate Accounting and Reporting Standard. From there, we e identified reduction opportunities and co-created a clear net-zero strategy: setting ambitious yet achievable targets for Scope 1 and 2 and outlining their pathway to get there. We supported implementation of energy reduction opportunities, for example installing on-site solar PV and improving energy efficiency. As projects rolled out, we tracked their emissions year-on-year, provided ongoing guidance, and celebrated milestones along the way.

 

 


How it helped

Our client moved from uncertainty to achievement: they understood their direct emissions, had a credible plan in place, and steadily delivered real energy and GHG emissions reductions until they reached net-zero for their Scope 1 and 2 emissions in 2024. The journey helped them understand the topic of GHG emissions reporting and the meaning of net-zero, so they are now in a strong position to start understanding their Scope 3 emissions. Along the way, they were able to engage and share their journey across the organisation, raising awareness and building commitment among their stakeholders. With a clear line of sight from actions to outcomes, the whole process became less daunting and more empowering.

 

 

The team at Pause People have been a great support for me since venturing into the world of sustainability. They are incredibly enthusiastic and are always willing to help drive forward new projects.
The experience with Pause People during our ACA application process was smooth and arranged in a well thought out manner in order for us to meet our deadline requirements. There was robust communication from their team which helps one feel more relaxed that the process is being handled in an efficient and effective manner
A very personable, professional, and efficient service. Pause People were very easy to work with, kept me up to date with each step of the process, and always responded to any queries quickly. Would highly recommend.
Sustainability Manager, Community Benefit Society
Sustainability Coordinator, Airport
Sustainability Coordinator, Airport

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Rebalance your energy use, reduce your emissions, and make conscious choices that benefit you and the environment. And, breathe.

 

 

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